Privacy policy

Who We Are

Nordipack is a company producing takeaway food packaging for restaurants, cafés, and food chains. We act as the data controller for personal data processed through our website and services.
Contact details:
Email: [add contact email]
Company address: [add company address]

What Data We Collect

We may collect the following types of personal data:
a) Information you provide directly
Name and surname
Company name
Email address
Phone number
Billing and delivery details
Design files and order-related information
Messages sent via contact forms or email
b) Information collected automatically
IP address
Browser type and device information
Pages visited and interaction data
Cookies and similar tracking technologies

How We Use Your Data

We process personal data only when legally permitted. Your data may be used to:
Process orders and provide our services
Communicate with you regarding inquiries, orders, or support
Perform file checks and design-related services
Improve website performance and user experience
Comply with legal and accounting obligations
Send service-related or marketing communications (where consent is given)

Legal Basis for Processing

We process your personal data based on:
Contractual necessity – to fulfill orders and services
Legitimate interest – to operate and improve our business
Legal obligations – accounting, tax, and compliance requirements
Consent – for marketing communications and cookies (where required)

Data Sharing & Third Parties

We do not sell your personal data.
Your data may be shared only with trusted third parties, such as:
Payment service providers
Logistics and delivery partners
IT, hosting, and website analytics providers
Accounting and legal service providers
All third parties are required to protect your data and process it in accordance with GDPR.

Data Retention

We retain personal data only for as long as necessary:
Order and billing data – as required by law
Customer communication – as long as relevant to our relationship
Marketing data – until consent is withdrawn
When data is no longer needed, it is securely deleted or anonymized.

Your Rights Under GDPR

You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Restrict or object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with a data protection authority
To exercise your rights, contact us at: [add contact email]

Cookies & Tracking Technologies

Our website uses cookies to ensure proper functionality and to analyze website traffic.
You can:
Accept or reject cookies via your browser or cookie banner
Disable cookies in your browser settings
For more details, please see our Cookie Policy (if applicable).

Data Security

We apply appropriate technical and organizational measures to protect your personal data against:
Unauthorized access
Loss or misuse
Alteration or disclosure
However, no online system can be 100% secure.

International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date.
12. Contact Us
If you have questions about this Privacy Policy or how we process your data, please contact us:
Email: [add contact email]
Company: Nordipack